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Your Account Tools

Responsible Gambling at Boho Casino

Play only from 18+, and the deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion are in every Boho Casino account.

Licensed & auditedGaming Control Board Curaçao OGL/2005/7544/400, audited by eCOGRA and GLI
Four Key Facts

Check the Details Before You Play

Use this short table when you want the key protections confirmed before you set anything.

Minimum age18+
LicenseOGL/2005/7544/400
Helpline0800 654 655
Limit questions[email protected]
Account Tools

What You Gain by Setting Controls Early

This removes the worry that help only arrives after money has already gone.

Deposit limits
Cap what reaches the account each day or week, so the amount is fixed before you sit down. Switch it on before your first session, not after a loss.
A stop point on losses
Choose a net loss ceiling so a bad run ends on your terms rather than on the balance. Turn it on whenever you want a clear stop point.
How long have I played?
Get a reminder at set intervals during play, so you can decide whether to keep going. Switch it on if you lose track of how long you have been playing.
Cooling-off periods
Take a short break from the account without closing it, keeping your balance and history. Choose this when you want distance but not a permanent step.
Full distance from play
Block your own access to the account for a longer stretch when play has become hard to control. Set it when a pause feels too easy to undo.
Setting Your Limit

Set a Limit in Your Account in a Few Minutes

This removes the worry that controlling your play takes paperwork or a phone call.

From login to limits
Log in and open the settings area of your account. Check that you are in your own profile, not a shared device.
Deposit, loss or time
Pick the control that matches your concern: a deposit cap, a loss ceiling or a session reminder. You can combine them if you wish.
Which span fits you?
Decide whether the limit covers a single day or a longer stretch. Choose the shorter span if you are unsure how play will go.
Confirm it saved
Save the change, then reopen the settings to confirm the new figure appears. Contact support if anything looks wrong.

Who Checks the Age Before Play Begins?

When the Payout Is Pending. Only players aged 18+ may open an account at Boho Casino. A photo ID and proof of address are checked before the first withdrawal, so no payout leaves without a confirmed name and birth date.

One Passcode, One Keeper. Add blocking software to shared devices so gambling pages stay closed to children and teenagers in the household. Set it once on each phone, tablet and computer, then keep the passcode with the adult who pays the bills.

Someone to Ring at Any Hour. Speak to the person plainly and without blame, then ring the Gambling Helpline Aotearoa on 0800 654 655 at any hour. Free counselling and cultural support are also available from the Problem Gambling Foundation.

This Is the Point to Look Closely

Catching these moments early is easier than catching them late, and no one has to do it alone. A deposit limit or a cooling-off period is the first quiet step, not a confession.

Judge these in your own situation rather than by a scorecard, and trust what you notice.

  • Spending more than the amount you had in mind
  • Chasing a loss with a bigger deposit
  • Playing longer than you planned to sit
  • Keeping play hidden from people close to you
  • Borrowing money to keep the account topped up
  • Feeling restless or flat when you cannot play
  • Play crowding out sleep, work or family time
Free Support Nearby

Reach a Free, Confidential Voice Today

You will have known exactly who answers, when, and that nothing you say leaves the call.

Gambling Helpline Aotearoa
A 24/7 confidential line for anyone worried about their own play or someone else's; callers reach trained staff at any hour, day or night, and free text support is available. 0800 654 655 gamblinghelpline.co.nz
Problem Gambling Foundation
Free counselling, peer and cultural support through 18 clinics nationwide, with freephone and text contact from Monday to Friday; relatives are welcome to reach out alongside the player. pgf.nz
Safer Gambling Aotearoa
A Health New Zealand information site for people who gamble and for their families, covering signs of harm, practical tips and a finder for local support in your area. safergambling.org.nz

The Difference Between Hours and Months

Step away for a few days? A short pause suspends play for hours or days, depending on the span you pick in the casino account. Start it from the limits area while you are logged in, and the account stays as it is, waiting for you afterwards.

A long span with no early exit. An exclusion closes your access to the casino account for a long period and cannot be lifted early once it is running. Start it from the same area, and play stays closed to you for the whole span, however the days feel.

A route that stays in your hands. No national self-exclusion register covers this market, so the casino account is where an exclusion begins. Set the span there, and the helpline can carry the conversation further with confidential, free support for you and your family.

You are wondering

Clear Answers Before You Decide

Boho Casino would rather you asked twice than played past your own line.

Can I change my deposit limit in the mobile version of my account?+
Open your account section on your phone and you will find the same controls as on a desktop. Deposit limits, loss limits and session reminders sit there, ready to adjust before you play rather than after a heavy session.
If I self-exclude at Boho Casino, am I blocked at other casinos too?+
Self-exclusion here is set inside your casino account, so it covers Boho Casino only. New Zealand has no national exclusion register, which means other operators will not know about your decision unless you tell them yourself.
Why do I have to prove my age before I can play?+
New Zealand law requires identity and age to be verified before an account is activated, and Boho Casino follows that rule for every player. Players must be 18 or older, and your photo ID confirms it so the account can open.
Can I ask for my self-exclusion to end early?+
No. A self-exclusion runs for the whole period you chose when you set it, and the decision stands until that period closes. That firmness is the point, because it keeps a hard moment from being undone in a softer one.
What does a cooling-off period stop, and when can I play again?+
A cooling-off period pauses your access to play for the short break you select, while your account and its details stay closed to wagering. Play becomes possible again once that break comes to its end.

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